PRIVACY POLICY
Last Updated: December 22, 2025
Type of website: Creative Services & E-commerce Platform
Studio.kobodirect.ca (the "Site") is owned and operated by Kobodirect Holdings Inc.
Kobodirect Holdings Inc., operating as Kobodirect Studios, provides professional photography, videography, and audio production services, including studio space rentals for creative projects.
Kobodirect Holdings Inc. is the data controller and can be contacted at:
154 Overberg Way, Ottawa, ON K2S 0V8
Purpose
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
  1. The personal data we will collect;
  2. Use of collected data;
  3. Who has access to the data collected;
  4. The rights of Site users; and
  5. The Site's cookie policy.
This Privacy Policy applies in addition to the terms and conditions of our Site.
Canadian Privacy Law Compliance (PIPEDA)
For users in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. Under Canadian privacy law, we are committed to:
  • Accountability: Kobodirect Holdings Inc. is responsible for personal information under our control.
  • Identifying Purposes: We clearly identify why we collect personal information at or before the time of collection.
  • Consent: We obtain your consent when we collect, use, or disclose your personal information.
  • Limiting Collection: We only collect information that is necessary for the identified purposes.
  • Limiting Use, Disclosure, and Retention: We use or disclose personal information only for the purposes for which it was collected, except with your consent or as required by law. We retain information only as long as necessary.
  • Accuracy: We keep personal information as accurate, complete, and up-to-date as necessary.
  • Safeguards: We protect personal information with security safeguards appropriate to the sensitivity of the information.
  • Openness: We make information about our privacy policies and practices readily available.
  • Individual Access: Upon request, we inform individuals of the existence, use, and disclosure of their personal information and provide access to that information.
  • Challenging Compliance: Individuals may challenge our compliance with these principles.
Your Rights Under PIPEDA:
  • Right to access your personal information
  • Right to request correction of inaccurate information
  • Right to withdraw consent (subject to legal or contractual restrictions)
  • Right to file a complaint with the Privacy Commissioner of Canada
United States Privacy Law Compliance
For users in the United States, we recognize and respect applicable state privacy laws including but not limited to the California Consumer Privacy Act (CCPA), California Privacy Rights Act (CPRA), and similar legislation in other states.
Rights for U.S. Residents:
  • Right to Know: You have the right to know what personal information we collect, use, disclose, and sell.
  • Right to Delete: You have the right to request deletion of personal information we have collected from you, subject to certain exceptions.
  • Right to Opt-Out: You have the right to opt-out of the sale or sharing of your personal information (Note: We do not sell personal information).
  • Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising your privacy rights.
  • Right to Correct: You have the right to request correction of inaccurate personal information.
California-Specific Rights (CCPA/CPRA):
  • Right to limit use of sensitive personal information
  • Right to opt-out of automated decision-making
To exercise any of these rights, please contact us at nnwanise@kobodirect.ca or +1 647 400 1759. We will verify your identity before processing your request and respond within the timeframe required by applicable law (typically 30-45 days).
Do Not Sell My Personal Information: We do not sell personal information to third parties. We do not share personal information for cross-context behavioral advertising.
GDPR Compliance (European Union & United Kingdom)
For users in the European Union, we adhere to the Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, known as the General Data Protection Regulation ("GDPR"). For users in the United Kingdom, we adhere to the GDPR as enshrined in the Data Protection Act 2018.
We have not appointed a Data Protection Officer as we do not fall within the categories of controllers and processors required to appoint a Data Protection Officer under Article 37 of the GDPR.
Consent
By using our Site users agree that they consent to:
The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing which we completed before you withdrew your consent unlawful.
You can withdraw your consent by: Clicking on reject cookies or contacting us directly at nnwanise@kobodirect.ca.
Legal Basis for Processing
We collect and process personal data about users in the EU only when we have a legal basis for doing so under Article 6 of the GDPR.
We rely on the following legal bases to collect and process the personal data of users in the EU:
  1. Users have provided their consent to the processing of their data for one or more specific purposes;
  2. Processing of user personal data is necessary for us or a third party to pursue a legitimate interest. Our legitimate interest is not overridden by the interests or fundamental rights and freedoms of users. Our legitimate interests are: to better understand our user preferences, to provide tailored content that meets their needs, and to deliver professional creative services; and
  3. Processing of user personal data is necessary for us to take, at the request of a user, steps before entering a contract or for the performance of a contract to which a user is a party. If a user does not provide the personal data necessary to perform a contract the consequences are as follows: Users will still be able to access information on the website but may not be able to book studio services.
Personal Data We Collect
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect any additional data beyond the data listed below without notifying you first.
Data Collected Automatically
When you visit and use our Site, we may automatically collect and store the following information:
  1. IP address
  2. Location
  3. Hardware and software details
  4. Clicked links
  5. Content viewed
  6. Pages visited
Data Collected in a Non-Automatic Way
We may also collect the following data when you perform certain functions on our Site:
  1. First and last name;
  2. Email address;
  3. Phone number;
  4. Booking details (session type, date, time);
  5. Payment information (processed securely through third-party payment processors); and
  6. Auto fill data.
This data may be collected using the following methods:
  1. Through booking forms, contact forms, and cookies.
How We Use Personal Data
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
The data we collect automatically is used for the following purposes:
  1. Website analytics and statistics;
  2. To improve our products and services;
  3. To understand user behavior and preferences; and
  4. To optimize website performance.
The data we collect when the user performs certain functions may be used for the following purposes:
  1. To process booking requests and studio reservations;
  2. To communicate regarding scheduled sessions;
  3. To send service updates, confirmations, and reminders;
  4. To process payments;
  5. To better understand our user preferences and to provide tailored content that meets their needs;
  6. To send promotional materials and newsletters (with consent); and
  7. Customer support and communication.
Who We Share Personal Data With
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
Third-Party Service Providers
We may share personal data with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, including:
  • Payment processors (for secure transaction processing)
  • Email service providers (for communications)
  • Cloud storage providers (for data backup and security)
  • Analytics providers (for website performance tracking)
These third parties are obligated to protect your data and use it only for the purposes we specify.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
  1. If the law requires it;
  2. If it is required for any legal proceeding;
  3. To prove or protect our legal rights; and
  4. To buyers or potential buyers of this company in the event that we seek to sell the company.
If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.
How Long We Store Personal Data
User data will be stored until the purpose the data was collected for has been achieved.
  • Booking and transaction data: Retained for 7 years for accounting and tax purposes
  • Marketing data: Retained until you unsubscribe or request deletion
  • Analytics data: Retained for 26 months
You will be notified if your data is kept for longer than this period.
How We Protect Your Personal Data
In order to protect your security, we use the strongest available browser encryption and store all of our data on servers in secure facilities. All data is only accessible to our employees and authorized service providers.
Payment information is processed through secure, PCI-compliant third-party payment processors and is never stored on our servers.
While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
Your Rights as a User
Under GDPR (EU/UK Users):
  1. Right to be informed;
  2. Right of access;
  3. Right to rectification;
  4. Right to erasure;
  5. Right to restrict processing;
  6. Right to data portability;
  7. Right to object; and
  8. Right to withdraw consent at any time.
Under PIPEDA (Canadian Users):
  1. Right to access your personal information;
  2. Right to request correction of inaccurate information;
  3. Right to withdraw consent (subject to legal or contractual restrictions);
  4. Right to file a complaint with the Privacy Commissioner of Canada.
Under U.S. State Privacy Laws:
  1. Right to know what personal information we collect;
  2. Right to delete personal information;
  3. Right to opt-out of sale/sharing (we do not sell or share);
  4. Right to non-discrimination;
  5. Right to correct inaccurate information.
Children
The minimum age to use our website is 16 years of age. We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data their parent or guardian may contact our privacy officer.
How to Access, Modify, Delete, or Challenge the Data Collected
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the GDPR, PIPEDA, or U.S. privacy laws, please contact us at:
Email: nnwanise@kobodirect.ca
Phone: +1 647 400 1759
Address: 154 Overberg Way, Ottawa, ON K2S 0V8
How to Opt-Out of Data Collection, Use or Disclosure
In addition to the method(s) described in the "How to Access, Modify, Delete, or Challenge the Data Collected" section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
  1. You can opt-out of the use of your personal data for marketing emails. You can opt-out by clicking "unsubscribe" at the bottom of any marketing email or by contacting us directly.
  2. You can opt-out of cookies by adjusting your browser settings or clicking "reject cookies" when prompted.
Cookie Policy
A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
We use the following types of cookies on our Site:
  1. Functional cookies — Functional cookies are used to remember the selections you make on our Site so that your selections are saved for your next visits.
  2. Analytical cookies — Analytical cookies allow us to improve the design and functionality of our Site by collecting data on how you access our Site, for example data on the content you access, how long you stay on our Site, etc.
  3. Session cookies — Session cookies maintain your session during the booking process and expire when you close your browser.
Modifications
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to our data collection process. When we amend this Privacy Policy we will update the "Last Updated" date at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
Complaints
If you have any complaints about how we process your personal data, please contact us through the contact methods listed in the Contact Information section so that we can, where possible, resolve the issue.
Filing Complaints with Supervisory Authorities:
Canadian Users:
Office of the Privacy Commissioner of Canada
Website: www.priv.gc.ca
Phone: 1-800-282-1376
U.S. Users:
Contact your state's Attorney General or consumer protection office
EU/UK Users:
Contact your local data protection authority
Contact Information
If you have any questions, concerns or complaints, you can contact us at:
Email: nnwanise@kobodirect.ca
Phone: 613 777 0262
Mailing Address: 154 Overberg Way, Ottawa, ON K2S 0V8
Studio Address: 190 Colonnade Rd S Unit 1A, Nepean, ON K2E 7K3
© 2025 Kobodirect Holdings Inc.